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  • 3 -5 working days
  • Delivery Monday to Saturday, 8am-8pm (excluding bank holidays)
  • Delivery to any address of your choice
  • Any address in the UK excluding BFPO, PO BOX
  • Safe place delivery – if you’re not home, your parcel will be left in a secure location, with a neighbour or a card left for you to re-arrange delivery

Delivery updates

  • Our delivery service is working normally, with expected delivery between 3-5 working days



Free returns only via MyHermes. You will need a working printer to complete this process. Please follow the steps below:

  • Go to MyHermes
  • Choose either courier collection or drop off at a parcel shop
  • Print your returns label
  • Detach your returns form found at the bottom of your despatch note. Fill in the details and enclose in your parcel
  • Attach your printed label - if using the original package, ensure the label covers your address