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Privacy Policy

If you can't make it to one of our stores, why not shop online?

This Privacy Notice aims to give you information about how we collect and process your personal data when you use the website, visit our stores or purchase our products or services that this Privacy Notice is linked to.

We want to make sure you know who we are, how you can contact us, the personal data we process, how we use it, who we share it with, how long we keep it for and the choices you have to exercise your legal rights.

It is important that you read this Privacy Notice together with any other privacy notice we may provide when we collect or process your personal data so that you are fully aware of how and why we are using your data. In particular, please read this Privacy Notice in conjunction with our Cookie Policy.

This Privacy Notice covers the following topics:

  • Important information

  • Who we are

  • How to contact us

  • The personal data we collect and use

  • Who we share your personal data with

  • How long your personal data will be kept for

  • Transfer of your personal data out of the UK or the EEA (European Economic Area)

  • Control over your information

  • Keeping your personal information secure

  • How to complain

  • Changes to this privacy notice

Changed to this Privacy Notice

This privacy notice was published on 3rd May 2018 and last updated on 3rd February 2022.

Any changes we make to this notice will be posted on this page.

Outlet Third Party Suppliers

Third party service providerCategories of information suppliedWhyLink to privacy policy
AcquiaContact details and purchase historyStorage/profiling/decision making and segmentation
WunderkindPersonal details and cookie data including browsing and purchase dataEmail address acquisition and delivery of marketing triggered emails
Sales ForceContact details and purchase historyStorage/profiling/decision making and segmentation
LevementumContact details and purchase historyStorage/profiling/decision making and segmentation
AWINName, email address and order numberTransaction storage
CriteoCookie data - hashed email, browsing data, transaction data including order number and
e-receipt data
Retargeting - create audience, link online click with store transaction through e-receipts email to optimise media on store sales
WorldpayName, Email, Address, amount, date, time, telephone, Payment type, payment status, last
4 digits of a card, IP, payment transaction
AccentureDaily Reports emailed to Payments Inbox with order number, order status, email, Payment transaction, date, amountUsed for payment checks, tasks
HermesName, Address, Phone Number, Order NumberDelivery/Tracking/Customer communications
MailGunName, delivery address, Email, telephone number, order numberService email provider
IBM Digital AnalyticsOrder Number, Address, Email Address, NameAnalytics
ContentSquareCookie, IP, User Agent String, Order Number, Products Viewed/PurchasedUser Behaviour Analytics